Privacy Policy for CoachLeads.pro

1. Introduction

Welcome to CoachLeads.pro (“we,” “us,” or “our”). We provide coaches and consultants (“Users,” “you”) with an all-in-one platform to run their business, including a website, appointment scheduling, and client management tools.

This Privacy Policy explains how we collect, use, store, and share your data. It is prominently linked on our website and within your CoachLeads Pro dashboard. This policy is a living document, and we will notify you of any significant changes.

This Privacy Policy is for the CoachLeads.pro application, owned and operated by CoachLeads.

2. Information We Collect

We collect information necessary to provide and improve our services. This includes:

  • Account Information: Your name, email address, and business details that you provide when you sign up.
  • Website Content: Any text, images, or other content you upload to your CoachLeads Pro website.
  • Client Data: Information about your clients that you manage through our platform, such as their names and email addresses for your email lists or appointment bookings.

3. Google Calendar Integration (Limited Use Disclosure)

A core feature of our “Appointments” tool is the ability to connect your Google Calendar. To provide this service, we must access certain data from your Google Account. Our use of this data is strictly limited to the functionalities described below and adheres to the Google API Services User Data Policy, including the Limited Use requirements.

What Google User Data We Access:

When you authorize the connection, our application accesses the following information from your connected Google Calendar:

  • Calendar Events: We read the start and end times of events on your calendar. We only access “busy/free” information and do not read or store other event details like titles, descriptions, or attendee lists.
  • Ability to Create Events: We request permission to create new events on your calendar.

How We Use Your Google User Data:

Our use of your Google Calendar data is limited to the following specific purposes:

  1. To Prevent Double Bookings: We read your calendar’s “busy/free” status to identify your availability. This information is used to block out times on your public booking page, ensuring your clients cannot book a session when you already have a personal or professional commitment.
  2. To Automatically Schedule New Appointments: When a client successfully books a new appointment through your CoachLeads Pro site, our application automatically creates a new event on your connected Google Calendar with the details of that appointment (e.g., client name, service, date, and time).

How We Store Your Google User Data:

  • We do not store a copy of your Google Calendar events on our servers. The “busy/free” information is read in real-time to display your availability and is not retained.
  • The only Google user data we store is the secure authentication token required to maintain the connection between your CoachLeads Pro account and your Google account. This token is encrypted and stored in a secure database.

How We Share Your Google User Data:

We do not, under any circumstances, share, sell, or transfer your Google user data with any third parties. Access to this data is limited to our application’s core scheduling functionality and is never used for advertising purposes.

4. How We Use Your Information (General)

Beyond the Google Calendar integration, we use your information to:

  • Operate and maintain your CoachLeads Pro account and website.
  • Process payments for your subscription.
  • Communicate with you about platform updates, support, and billing.
  • Improve the functionality and user experience of our platform.

5. Your Rights and Choices

You have full control over your data.

  • You can revoke our access to your Google Calendar at any time through your Google Account security settings.
  • You can access, edit, or delete your account information and website content at any time through your CoachLeads Pro dashboard.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: Email: support@coachleads.pro Organization: CoachLeads